Most In-Demand Customer Success Skills
The most in-demand skills for Customer Success roles right now are ai, saas, crm — ranked across 39634 open postings.
Updated October 17, 2026
| # | Skill | Open postings | 30-day growth |
|---|---|---|---|
| 1 | ai | 4,822 | +452 |
| 2 | saas | 4,296 | +285 |
| 3 | crm | 2,896 | +347 |
| 4 | salesforce | 2,649 | +364 |
| 5 | cloud | 2,188 | +307 |
| 6 | automation | 1,975 | +207 |
| 7 | analytics | 1,834 | +178 |
| 8 | api | 1,280 | +144 |
| 9 | customer-retention | 1,080 | +71 |
| 10 | agentic-ai | 1,031 | +99 |
| 11 | hubspot | 936 | +66 |
| 12 | customer-onboarding | 894 | +77 |
| 13 | stakeholder-management | 884 | +63 |
| 14 | sql | 850 | +138 |
| 15 | gainsight | 699 | +40 |
| 16 | agile | 643 | +71 |
| 17 | process-improvement | 641 | +71 |
| 18 | networking | 597 | +82 |
| 19 | erp | 575 | +49 |
| 20 | pre-sales | 572 | +40 |
| 21 | ecommerce | 555 | +27 |
| 22 | jira | 525 | +81 |
| 23 | python | 504 | +70 |
| 24 | cybersecurity | 503 | +39 |
| 25 | fintech | 492 | +25 |
| 26 | business-development | 489 | +60 |
| 27 | machine-learning | 452 | +23 |
| 28 | aws | 442 | +46 |
| 29 | azure | 422 | +12 |
| 30 | slack | 404 | +46 |
| 31 | go-to-market | 401 | -12 |
| 32 | sap | 392 | +49 |
| 33 | strategic-planning | 389 | +17 |
| 34 | accessibility | 372 | +86 |
| 35 | performance-management | 368 | +46 |
| 36 | program-management | 338 | +45 |
| 37 | data-analytics | 322 | +20 |
| 38 | llm | 319 | +23 |
| 39 | zendesk | 305 | -12 |
| 40 | solution-design | 298 | +45 |